Useful UK telephone numbers
| General enquiries | +44 (0)20 7753 1000 |
| Coutts clients – Coutts 24 | +44 (0)20 7957 2424 |
| Coutts Online Help Desk | +44 (0)20 7770 0000 |
| Lost and stolen cards hotline | +44 (0)20 7309 0045 |
| Reporting Credit Card Fraud | +44 (0)20 7770 0011 |
| Press Office | +44 (0)20 7957 2427 |
| Coutts Businessline | +44 (0)20 7770 0070 |
| Courtesy of Coutts (Coutts World & Coutts Gold cardholders) | +44 (0)20 7309 0045 |
| Courtesy of Coutts (Coutts Business cardholders) | +44 (0)1268 508672 |
Becoming a Coutts client
If you would like to find out more about becoming a Coutts client, please complete our Become a Client form and one of our team will be in touch.
Coutts office locations
Coutts has offices across the world. Please use our Coutts office locations page to find individual office address and telephone contact information.
Feedback on our website
We try to make coutts.com the best online experience. Your views on our website and how we could make things better are important to us. If you wish to provide feedback, please email us.
Responding to your complaints - UK only
At Coutts, we place great importance on providing the highest standards of service to our clients. We take any client dissatisfaction seriously and will deal with all complaints in a timely and efficient way. Please read more about our policy on complaints.
As part of our commitment to dealing with your complaints effectively, Coutts, as part of The Royal Bank of Scotland Group, are the first bank to publish the number of complaints we've reported to the Financial Services Authority. View our complaint volumes.
UK
| Susan Tether Head of Global Communications +44 (0)20 7957 2605 susan.tether@coutts.com |
Nick Gill Senior PR Manager +44 (0)20 7957 2427 nick.gill@coutts.com |
| Caroline Wells PR Manager +44 (0)20 7753 1749 caroline.wells@coutts.com |
Joanna Thorne PR Manager +44 (0)20 7957 2650 joanna.thorne@coutts.com |
| Maria Shum PR Manager +44 (0)20 7753 1255 maria.shum@coutts.com |
Europe
| Stephan Wehrle Phone: +41 43 245 68 90 Fax: +41 43 245 68 95 mediarelations@coutts.com |
Asia
| Felix Chan Media Relations Phone: +65 6326 1348 Fax: +65 6223 1094 asia.mediarelations@coutts.com |
Become a client
If you wish to become a client of Coutts, please complete our form and one of our team will be in touch.
Enquire now